As an e-tailer, data concerning tracking your orders are at the heart of your business. Integrating this data with your post-purchase management solution is essential to ensure the performance of your business. Often tedious and costly to develop in-house, at WelcomeTrack we make this task easy. integration thanks to connectors connected directly to your e-commerce platform.
What is a connector?
The e-commerce connector enables you to retrieve information from your IT system and integrate it into ours automatically.
Why integrate with WelcomeTrack via connectors?
At WelcomeTrack, our aim is to create an open solution that connects us to your entire ecosystem (e-commerce solution, customer relationship management, catalog flow, store address flow, analysis tools, etc.). We are convinced that the richness of our partnerships lies in the sharing of information and the ease with which we retrieve it.
1. Access the main e-commerce systems
We are currently connected to :
And we complete the connection to the following systems:
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We are constantly seeking to develop new connections to give as many people as possible access to our product.
2. It’s quick and easy!
Are your in-house teams overworked? No problem, no technical intervention or lines of code required on your side. You can be connected in seconds! All you have to do is authorize us to connect to your e-commerce platform via an API key.
3. Improve your user experience
This connection enables you to bring all your data together in a single system to ensure the smooth delivery of your parcels. This gives us access to all relevant information concerning your orders, shipments and customers, so that we can reduce your contact rate and offer your end-users the best possible shopping experience. For example, you’ll be able to send them alerts if a parcel preparation is running late, in almost in real time and automatically. All the data you have on your platform enables you to be reactive when contacting the customer.
What other connectors are available from WelcomeTrack?
To continue connecting to our customers’ entire environment, we are also developing other connectors for different apps:
- Zendesk
- Lengow
- Partoo
- …