Analyse and optimise your post-purchase activities
Get the right information and analyse the performance of your carriers and logistics providers with our tracking tool.
Measure the quality of your service
Analyse all logistics monitoring indicators from the moment the order is placed to the point of delivery
The WelcomeTrack platform integrates and analyses real-time data from logistic and shipping flows. You can then produce reports to measure your efficiency from order preparation to the actual delivery.
We provide an order tracking tool to help you detect anomalies, diagnose the cause of each problem and communicate with your stakeholders.
Use our predefined tables to obtain an objective analysis of the service quality of your carriers across all stages of the post-purchase experience: from order confirmation to parcel delivery to your customer all the way through to returns.
Build your own reports
Choose the most relevant KPIs and create custom tables that will identify and highlight the data that really matters to you and eliminate unnecessary information.
With 100+ KPIs available, you can analyse your delivery times and see if you keep your customer delivery promise
View your post-purchase data post-achat in real time
WelcomeTrack gives you access to a business intelligence tool that helps you analyse your logistics and shipping activities.
Welcome Track’s visual business intelligence interface provides you with detailed interactive mapping to identify friction points.
- Detailed map
- Drill down / multi level analysis
- Multi critera filters
How many KPIs can WelcomeTrack analyze?
We analyze over 100 KPIs between order, preparation and delivery.
How are the KPIs presented on the WelcomeTrack platform?
Indicators are presented in the form of pre-established reports with a business and/or customer vision and the various filters required for granular analysis.
Is it possible to customize KPI reports on the WelcomeTrack platform?
You can create your own 100% customizable reports to track the indicators that really interest you. What’s more, if you’re missing a KPI, we can integrate it without difficulty.
Which carriers does WelcomeTrack integrate with?
We work with the main carrier companies around the world. Any new carrier integration is carried out at no extra cost.
Find out more about measuring the quality of your products logistics operations
Track your post-purchase operations in real time
Anticipate logistical problems and bottlenecks with real-time tracking. WelcomeTrack helps you optimize every stage of the post-purchase e-commerce process.
Analyze your logistics KPIs more effectively
Analyze and optimize your logistics performance with easily accessible, centralized data. WelcomeTrack, your key logistics tracking tool
Customize your logistics tracking reports
Get customized logistics reports with WelcomeTrack. Easily analyze your data and regain control of your performance